Frequently Asked Questions

WHAT IS trade-vortex.com?

Founded in 2021, trade-vortex.com is a lending and investment protocol that meets the working capital needs of small and medium-sized enterprises in developing economies, thereby helping them meet their orders. Do big global companies like IKEA, Walmart and so on.

IS trade-vortex.com A REGISTERED AND LEGAL COMPANY?

Yes, trade-vortex.com is registered in the United Kingdom as "BIG trade-vortex.com LTD" with the following registration number: #13188789.

WHO CAN BECOME OUR CLIENT?

The trade-vortex.com investment plans are available to all individuals that are of legal age. No prior or extended knowledge of the investment market is needed in order to effectively use our services.

HOW CAN I OPEN MY trade-vortex.com ACCOUNT?

Press the “Account” button on the top right of our page. From there you will be able to fill out the registration form and agree to our terms of service.

MAY I OPEN SEVERAL ACCOUNTS IN YOUR PROGRAM?

A single physical person can only have one account at any given time. If multiple people use the trade-vortex.com and live in the same household, it is not allowed for their accounts to be referred to each other. Violating this rule will result in termination of all involved accounts, without an option to reclaim their deposited funds.

HOW TO INVEST?

When registration is finished, navigate to the “Make a deposit” page. The deposit form will be found there. The next step is to enter the amount that you wish to deposit and click on “make a deposit”. Our system will automatically generate your payment details, and you will be able to complete the payment using your Crypto wallet.

WHICH PAYMENT METHODS DO YOU PROVIDE?

You are allowed to take advantage of a wide range of payment methods: Bitcoin, PerfectMoney, Tron, Tether TRC20 and BNB.

HOW MANY DEPOSITS CAN I HAVE SIMULTANEOUSLY?

There is no limit on separate deposit count per user. Each deposit will be a separate entity with their own timer for profit accrual. Each plan can have 2 deposits monthly except of the first plan that you can have unlimited deposits.

HOW LONG IS THE INVESTMENT DURATION?

Our offered investment plans have a potentially unlimited investment duration. Accruals continue on a hourly basis up until the moment the client withdraws the initial deposit. There is a minimal investment period of 1h.

WHAT MINIMUM/MAXIMUM AMOUNT MAY I INVEST?

The minimum amount that you can invest is $50 and the maximum is unlimited.

WHAT MINIMUM/MAXIMUM AMOUNT MAY I CAN WITHDRAW?

The minimum amount that you can withdraw by (PerfectMoney) is $0.5. The minimum sum that you can withdraw by Bitcoin, Tron, Tether TRC20 and BNB is $4.

WHAT IF AFTER CONFIRMATION MY DEPOSIT IS STILL NOT ACTIVE?

Do not hesitate to send us a message from our contacts page or via support@trade-vortex.com Your email must include the following data:
1) Your username
2) The exact amount of the deposit
3) The address, to which the payment was sent
4) The transaction ID/Hash (TXID)

WHEN WILL THE FIRST PROFIT BE GENERATED?

Your first accrual will be available after 1 hour from the moment of deposit activation.

DO I GET PROFIT EVERY DAY, EVEN ON WEEKENDS?

Our program is developed to deliver hourly profit calendar days 7 days a week.

WHEN WILL I GET MY DEPOSIT BACK?

Your principal deposit is included in the profit and won't be returned separately.

HOW CAN I CHECK MY ACCOUNT BALANCES?

You can access the account information 24 hours, seven days a week over the Internet.

HOW TO CHANGE MY E-MAIL ADDRESS?

You must contact our support and we will resolve this issue.

I CAN'T ACCESS MY ACCOUNT! WHAT TO DO?

Check the login data: your username and password. If you have lost your password use the password reset function, which is located below the login form. Click on Forgot password? link, type your E-Mail and you'll receive instructions in your E-Mail on how to reset your password.

DO YOU CHARGE ANY WITHDRAWAL FEES?

No, our clients do not have to bear any fees while withdrawing their funds.

I MADE A WITHDRAW, BUT IT IS PENDING! WHAT TO DO?

All withdrawal are instant. The most likely cause of the payment delay is an invalid Bitcoin address. If the payment has an error it needs to be checked manually and this process may take up to 48 hours.

HOW CAN I CONTACT YOU IN CASE OF A PROBLEM?

You can contact us around the clock via the Contacts form or email support@trade-vortex.com - We will promptly respond to any problems.

WHERE CAN I GET MY REFERRAL LINK?

You can get your referral link in your personal profile in the Partners section and at the sidebar.